{"id":33,"date":"2026-03-22T08:11:48","date_gmt":"2026-03-22T08:11:48","guid":{"rendered":"https:\/\/vurtsid.ee\/?page_id=33"},"modified":"2026-03-22T08:19:24","modified_gmt":"2026-03-22T08:19:24","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/vurtsid.ee\/et\/refund_returns\/","title":{"rendered":"Tagastus- ja tagasimaksepoliitika"},"content":{"rendered":"\n<h2 class=\"wp-block-wd-title title wd-6aee3d8e\">1. \u00dcldtingimused<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-0bd1cdcf\">K\u00e4esolev tagastus- ja tagasimaksepoliitika kehtib e-poes <strong>vurtsid.ee<\/strong> ostetud toodetele.<\/p>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-fb8de717\">Vastavalt kehtivale seadusele on kliendil \u00f5igus e-poest ostetud kaup tagastada <strong>14 p\u00e4eva jooksul alates kauba k\u00e4ttesaamisest<\/strong>.<\/p>\n\n\n\n<div class=\"wp-block-wd-divider wd-style-line wd-fc419f6e\"><\/div>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-e0d6053b\">2. Tagastamis\u00f5igus<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-7bb62e98\">Kliendil on \u00f5igus kaup tagastada, kui:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>toode on <strong>avamata ja kasutamata<\/strong><\/li>\n\n\n\n<li>toode on <strong>originaalpakendis<\/strong><\/li>\n\n\n\n<li>toode ei ole riknev ega h\u00fcgieenilistel p\u00f5hjustel tagastamisk\u00f5lbmatu<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-ec60a69f\">\ud83d\udccc <strong>Oluline:<\/strong><br>Kuna tegemist on toidukaupadega (maitseained), siis:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>avatud pakendeid ei ole v\u00f5imalik tagastada<\/strong><\/li>\n\n\n\n<li><strong>tooteid, mille s\u00e4ilivusaeg on l\u00fchike, ei tagastata<\/strong><\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-wd-divider wd-style-line wd-27836257\"><\/div>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-20ecf538\">3. Taganemis\u00f5igus ei kehti<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-3013e87d\">Taganemis\u00f5igus ei kehti j\u00e4rgmistele toodetele:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>avatud maitseained<\/li>\n\n\n\n<li>tooted, mille pakend on rikutud<\/li>\n\n\n\n<li>tooted, mis riknevad kiiresti v\u00f5i mille s\u00e4ilivusaeg on piiratud<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-wd-divider wd-style-line wd-ebc923ca\"><\/div>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-157aa96e\">4. Tagastamise protsess<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-32e4237c\">Tagastamiseks:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Saada e-mail aadressile \ud83d\udce7 <strong><a>info@vurtsid.ee<\/a><\/strong><\/li>\n\n\n\n<li>Lisa:\n<ul class=\"wp-block-list\">\n<li>tellimuse number<\/li>\n\n\n\n<li>tagastatav toode<\/li>\n\n\n\n<li>tagastamise p\u00f5hjus<\/li>\n<\/ul>\n<\/li>\n\n\n\n<li>Oota kinnitust<\/li>\n\n\n\n<li>Saada toode tagasi vastavalt juhistele<\/li>\n<\/ol>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-065f7c93\">Toode tuleb tagastada <strong>14 p\u00e4eva jooksul p\u00e4rast avalduse esitamist<\/strong>.<\/p>\n\n\n\n<div class=\"wp-block-wd-divider wd-style-line wd-cfa58ea7\"><\/div>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-94d83e5c\">5. Tagasimaksed<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Tagasimakse tehakse p\u00e4rast kauba k\u00e4ttesaamist ja kontrolli<\/li>\n\n\n\n<li>Raha tagastatakse <strong>sama makseviisi kaudu<\/strong><\/li>\n\n\n\n<li>Tagasimakse tehakse hiljemalt <strong>14 p\u00e4eva jooksul<\/strong><\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-wd-divider wd-style-line wd-3f262491\"><\/div>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-22b42569\">6. Tagastamise kulud<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Tagastamise postikulu tasub klient<\/li>\n\n\n\n<li>Kui tegemist on defektse v\u00f5i vale tootega, katab kulud <strong>vurtsid.ee<\/strong><\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-wd-divider wd-style-line wd-7f4b7685\"><\/div>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-62dde5c3\">7. Defektsed v\u00f5i valed tooted<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-1acb8c19\">Kui saadetud toode on:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>vale<\/li>\n\n\n\n<li>kahjustatud<\/li>\n\n\n\n<li>ebakvaliteetne<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-2a37e789\">v\u00f5ta meiega kohe \u00fchendust. Pakume:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>asendust<\/li>\n\n\n\n<li>v\u00f5i t\u00e4ielikku tagasimakset<\/li>\n<\/ul>\n\n\n\n<div class=\"wp-block-wd-divider wd-style-line wd-f047a567\"><\/div>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-9e75e662\">8. Kontakt<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-6c1a0523\">\ud83d\udce7 <a>info@vurtsid.ee<\/a><br>\ud83d\udccd <a href=\"https:\/\/www.google.com\/maps\/search\/?api=1&amp;query=Koplimetsa%20tee%2025,%20Koplimetsa%20k%C3%BCla%20%20Harjumaa%2075325\">Koplimetsa tee 25, Koplimetsa k\u00fcla Rae vald Harjumaa 75325<\/a><\/p>\n\n\n\n<div class=\"wp-block-wd-divider wd-style-line wd-82837684\"><\/div>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-6abb5a0f\">9. \u00d5iguslik alus<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-f784fe46\">Poliitika on koostatud vastavalt Eesti ja Euroopa Liidu tarbijakaitseseadustele.<\/p>\n\n\n\n<div class=\"wp-block-wd-divider wd-style-line wd-446f60c5\"><\/div>\n\n\n\n<h2 class=\"wp-block-wd-title title wd-08c7f0cf\">10. Muudatused<\/h2>\n\n\n\n<p class=\"wp-block-wd-paragraph wd-7e950bf8\">Vurtsid.ee j\u00e4tab endale \u00f5iguse tingimusi muuta.<\/p>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_uf_show_specific_survey":0,"_uf_disable_surveys":false,"footnotes":""},"class_list":["post-33","page","type-page","status-publish","hentry"],"aioseo_notices":[],"_links":{"self":[{"href":"https:\/\/vurtsid.ee\/et\/wp-json\/wp\/v2\/pages\/33","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/vurtsid.ee\/et\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/vurtsid.ee\/et\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/vurtsid.ee\/et\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/vurtsid.ee\/et\/wp-json\/wp\/v2\/comments?post=33"}],"version-history":[{"count":2,"href":"https:\/\/vurtsid.ee\/et\/wp-json\/wp\/v2\/pages\/33\/revisions"}],"predecessor-version":[{"id":29868,"href":"https:\/\/vurtsid.ee\/et\/wp-json\/wp\/v2\/pages\/33\/revisions\/29868"}],"wp:attachment":[{"href":"https:\/\/vurtsid.ee\/et\/wp-json\/wp\/v2\/media?parent=33"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}